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Privacy Policy

For Your Nest Privacy Policy

Hello, thank you for visiting the website https://foryournest.id/ (hereinafter referred to as the "platform").

This platform is owned and operated by For Your Nest and its affiliates (hereinafter referred to as "We"). We highly respect the privacy of the Personal Data of visitors, users, or registered users (hereinafter referred to as "You") and wish to protect such Personal Data in accordance with this Privacy Policy (hereinafter referred to as the "Policy").

This Policy applies to every platform operated by Us. This Policy explains how We collect, store, maintain, use and (under certain conditions) disclose personally identifiable information that You provide while using Our platform (hereinafter referred to as "Personal Data") and explains the steps We have taken to secure Your Personal Data. By agreeing to this Policy, You are deemed to have read, understood, comprehended and agreed to all contents set forth in this Policy. If You do not agree with part or all of the contents of this Policy, You may leave the platform managed by Us.

1. Summary

i. Changes

This Policy may be changed and/or updated from time to time as Our effort to adjust to changes in laws and regulations through Our platform. We recommend reading carefully and checking this Policy page from time to time to know any changes

b. Your Data that We collect and/or gather

We collect, store and maintain Personal Data when You use and/or perform activities on Our platform, including identity data, contact data, eligibility data, transaction data, search history data, financial data, payment data, log data and/or location data. In using Our platform, You may provide and submit device, technical and other data that We will also collect and/or gather. If You choose not to provide such data, We may not be able to provide either part or all of the services available on Our platform to You.

c. Use of Your data by Us

We use Your data to manage, administer, maintain and/or operate Your account with Us, establish communication with You, provide features and services on the platform according to Your preferences, and contact You in connection with matters related to use and access related to promotions and services provided by Us and/or Our affiliates, partners, and agents (with Your consent if required by applicable laws and regulations) and provide confirmation regarding questions or requests You submit to Us (and vice versa).

We also use Your data to verify that You are a party that can use services, conduct transactions, and/or perform other activities on Our platform that may result in Communication from You with Us and/or other users.

d. Disclosure of Your data

We will only share Your Personal Data to companies affiliated with Us, authorities such as government, Our trusted business partners, suppliers and agents from time to time and anywhere in order to facilitate service performance for or by You.

We may share Your Personal Data in certain situations as explained in this Policy.

e. Location of Your data processing

We process Your data in several regions, both in Indonesia and outside Indonesia. We may also transfer Your data to Our affiliates and third parties outside Indonesia for the purposes as set forth in this Policy.

f. Duration of Your data processing

We will process Your data from the time You provide consent for the use of Your data for data collection and acquisition for the purposes as explained in this Policy or as required by applicable laws and regulations.

g. Your rights over Your data

In giving consent for the use of Personal Data by You to Us, You may have various rights as regulated in applicable laws and regulations.

You can perform deletion of Personal Data in accordance with applicable legal regulations. You can request account deletion by using the "Delete Account" feature in Your account profile.

You can re-register with Personal Data that You have previously registered after 2×24 hours (two times twenty-four hours) since You deleted Your account.

h. Contact Us

You can contact us at any time here.

i. Changes

This Policy may be changed and/or updated from time to time as Our effort to adjust to changes in laws and regulations through Our platform. We recommend reading carefully and checking this Policy page from time to time to know any changes

2. Personal Data We Collect and/or Gather

Personal Data is data that is identified or can be identified individually or combined with other information either directly or indirectly through electronic or non-electronic systems that can connect, refer, and/or find persons or devices related to such data.

The Personal Data We collect depends on the nature of the service and/or transaction You perform on the platform.

Personal Data consisting of general and specific/sensitive Personal Data, about You that We collect and can We process, use and transfer as long as permitted by applicable laws and regulations including:

Identity Data

  • Username / user name, including Your real name according to Your identification;
  • Email address;
  • Phone number;
  • Emergency phone number;
  • Residential address;
  • Place and date of birth;
  • Gender;
  • Occupation;
  • Marital status;
  • Education;
  • Office/University name;
  • Your identity number;
  • Tax Identification Number;
  • Nationality;
  • For Your Nest user identity including login credentials.

Financial Data

  • Your bank account number;
  • Name on Your bank account;
  • Your credit card number;
  • Transaction data, including all payment details, reservations, and booking details made through this platform,
  • Booking history, including all booking information on this platform

In addition, We may also collect Personal Data that can be used to identify You including:

  • Internet protocol (IP) address,
  • Geographic location data,
  • Device data (device name/type, device ID, online status, activation time, firmware version, update information, wireless connection information, operating system type and version, application version number, push notification identifier, log files, and cellular network information),
  • Wi-Fi data (SSID, BSSID, Wi-Fi Mac address, Wi-Fi password), device Mac address, device Bluetooth Mac address),
  • Log data,
  • Country Code,
  • Language Preference,
  • Time Zone Information,
  • Operating system type,
  • Your search preferences,
  • Comments or feedback You provide on the content of this platform, and/or
  • Other general data available on the internet.

3. Personal Data of Children and Persons with Disabilities

This platform is intended for Users who are at least 18 years old. You understand that if the User is a Child and under 18 years of age or a person with a disability, We have the right to delete Your account unless You can provide explicit consent from Your guardian to Us either through this platform and/or Our user services.

4. Collection and/or Gathering of Your Personal Data by Us

We collect and/or gather Your Personal Data by:

  • You create and update Your account on the platform managed by Us.
  • You perform verification of the Account created on the platform managed by Us.
  • You provide to Us directly when using the platform managed by Us.
  • You contact For Your Nest, including through customer service.
  • You use services on Our platform.
  • You conduct surveys of Properties listed on Our platform.
  • You conduct booking and/or purchase transactions on Our platform.
  • When You interact with Our Platform, We can automatically collect Your Technical Data. We may collect such personal data by using Platform cookies.
  • using features on the platform that require permission to access relevant data stored in the User's device.
  • Third parties or publicly available sources. We may receive Your Personal Data from third parties located in various countries. This includes:

i. Google Analytics, We obtain data such as age, gender, location, search preferences and other data that can identify You;

ii. Technical Data from advertising networks and social media platforms (such as Instagram, Twitter, Facebook, etc); and

iii. Contact and Transaction Data from technical service providers, payments and shipping.

k. Third parties that cooperate with Us directly or indirectly, including but not limited to: agents, vendors, suppliers, contractors, partners, government institutions, and other entities that provide services to Us, collect Personal Data, and/or carry out tasks on Our behalf, or from parties that cooperate with Us. In such situations, We will only collect Your Personal Data for purposes related to such third parties or for Our cooperation purposes with them, according to the context. Specifically, when You register a payment card or account through the application and/or access, add, or link Your payment card or account in the application (according to regulations in Your country), We may collect certain financial data and Your financial records, including but not limited to transaction records, details and status of payment cards or accounts, as well as the country of origin of Your payment card or account, from payment credential issuers or other third parties.

5. Use of Your Personal Data by Us

We will use Your Personal Data that We collect and/or gather through the platform for the following purposes:

  • Conducting registration, managing, administering use and/or access on Our platform,
  • Managing, operating, administering and providing to You offers or services available on Our platform,
  • Forwarding payments and/or bookings to Our Partners to carry out services available on Our platform
  • Contacting You in connection with matters related to use and access related to promotions and services of Our platform, and providing confirmation regarding questions or requests You submit to Us (and vice versa),
  • Making adjustments to features or Your experience when using the platform,
  • Publishing reviews, comments or ratings You provide through the platform in any form including digital and print to be accessible by the public,
  • Measuring and improving Your experience when using the platform,
  • Implementing and applying T&C as well as dispute resolution, problem solving, complaints, or collecting payments,
  • facilitating or enabling any verification that We may consider necessary before We can register You as a User, including for KYC (Know Your Customer) and/or credit scoring (if needed),
  • Notifying You of any updates to the Application or changes to the services provided,
  • Conducting maintenance, development, testing, improvement, and/or personalizing the platform to meet Your needs and preferences as a User, including enabling features to personalize User accounts, such as property listings, length of stay at properties, property criteria,
  • Monitoring and analyzing User activity, behavior, and demographic data including habits and use of various services available on the platform,
  • Offering or providing services from Our affiliates or partners, and/or
  • Other purposes that We will notify You at the time of collection and/or use of Personal Data, if required by Applicable Laws and Regulations, We obtain Your consent.

In addition to the purposes mentioned above, We and/or Our affiliates or partners may also use Your Personal Data for purposes including but not limited to marketing of new products, special offers, newsletters, surveys or other information We send through any media and in any form (such as: posters, infographics, text) and We offer to You. In connection with this, You can always choose to opt out, unsubscribe or use from any marketing We send to You at any time by following any guidance or instructions for unsubscribing set forth in such promotional materials.

6. Disclosure of Your Personal Data

We may disclose Your Personal Data to third parties (both within and outside the jurisdiction where You are located) for the purposes described above (see Clause 5), including to:

  • Our affiliates, subsidiaries, or parent companies;
  • Our business partners;
  • Our service providers, including information technology service providers, data storage, customer service, marketing services, advertising services, payment services, shipping services, survey services, data analytics services, and security services;
  • Government institutions or regulatory authorities;
  • Our professional advisors, including lawyers, accountants, and consultants;
  • Prospective buyers or investors in the event of a merger, acquisition, or sale of all or part of Our assets;
  • Other third parties that You consent to for Us to share Your Personal Data.

We will take reasonable steps to ensure that third parties with whom We share Your Personal Data comply with confidentiality and security obligations equivalent to those set forth in this Policy.

7. Consent and Withdrawal of Consent

By pressing the "confirm" or "agree" button or providing consent in the consent box available or when You create a new account and/or perform booking activities on the site, You agree to Us and companies affiliated with Us to collect, use, disclose, transfer and/or process Personal Data as set forth in this Policy.

8. Cookie and Location Policy

Cookies are small text files that identify Your computer, tablet, or smartphone to Our server and are stored by Your Internet browser. Cookies enable Us to recognize Your Internet Protocol address and improve the services We provide. You can access further information regarding Cookies on the pages www.aboutcookies.org or www.allaboutcookies.org. We inform You that Cookies are only used by Us for Your convenience in using Our platform.

In addition to cookies, We also take Your current location data when You first access the platform so that We can provide data on the nearest kos from Your current location. The browser will send a notification to ask You to enable such location beforehand.

9. Personal Data Protection

We always protect Personal Data under Our ownership or control by maintaining reasonable security settings to prevent unauthorized access, collection, use, disclosure, copying, modification, deletion or similar risks, one of which uses SSL (Secure Socket Layer). Protection of Your Personal Data is a top priority for Us. However, because data transmission over the internet is not completely secure, We cannot provide a full guarantee that Your Personal Data will not be intercepted, accessed, disclosed, modified, or destroyed by unauthorized third parties, as such is beyond Our control. You are responsible for maintaining the confidentiality of Your account information and should not share Your account details, including passwords and One Time Password (OTP) with anyone, and must always ensure and be responsible for the security of the device You use.

10. Storage and Retention of Personal Data

We will store Your Personal Data for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by applicable law.

11. Your Rights

You have the right to access, correct, delete, or restrict the processing of Your Personal Data. You also have the right to object to the processing of Your Personal Data, as well as the right to withdraw Your consent at any time. To exercise Your rights, please contact Us through the contact information listed below.

12. Validity

This Policy is part of the T&C and therefore all provisions in the T&C apply and become an inseparable unit with this Policy.

13. Updates and Consent to Privacy Policy

This Policy may be changed and/or updated from time to time as Our effort to adjust to changes in laws and regulations without prior notice. We recommend reading carefully and checking this Policy page from time to time to know any changes. By continuing to access and use the platform, You are deemed to agree to the changes in the existing Policy. You understand that the latest version of this Policy will replace all previous versions.

14. Third Parties

Our platform and marketing materials may contain links to websites operated by third parties. We do not control or accept responsibility for third party website activities related to the collection, use, storage, and disclosure of Your Personal Data by such third parties. If You access third party websites, You will be subject to the terms and conditions and policies of such third party websites, We are not responsible, guarantee and/or ensure the confidentiality, security and/or use of Your Personal Data on third party websites. Please read the terms and conditions and privacy policies of third party websites to find out how they collect and use Your Personal Data.

15. Applicable Law

This Policy is governed by and interpreted in accordance with the laws of the Republic of Indonesia. Any dispute arising from or in connection with this Policy will be resolved exclusively by competent courts in Indonesia.

16. Language

This Policy is made in Indonesian and English. In the event of any inconsistency between the Indonesian and English versions, the Indonesian version shall prevail.

17. Contact Us

You can contact us at any time here.